1. Information We Collect
We may collect information such as student name, parent or guardian contact details, email address, mobile number, school or grade details, account login details, course enrollment details, payment status, support messages, reviews, and other information shared through forms or dashboards.
We may also collect technical information such as browser type, device information, pages visited, approximate location derived from network data, cookies, and usage logs to keep the website secure and improve the learning experience.
2. How We Use Information
We use information to create and manage student accounts, process enrollments and payments, provide courses and programs, deliver STEM kit orders, send receipts and important service emails, respond to support requests, improve our content, and maintain platform security.
We may use contact details to share course updates, class reminders, product dispatch updates, policy notices, and relevant Maker Minds announcements. Users may contact us to opt out of promotional messages where applicable.
3. Payments And Receipts
Payments may be processed through third-party payment partners. Maker Minds does not store complete card numbers, UPI credentials, CVV, or banking passwords on its servers.
We store order, invoice, payment reference, item, and enrollment information required for receipts, support, compliance, and customer records.
4. Children And Student Data
Our services are intended for learning and STEM education. Where student information is provided by a parent, guardian, school, or authorized representative, they are responsible for ensuring they have the right to share that information with us.
We use student data only for educational delivery, account management, safety, support, reporting, certification, and related service purposes.
5. Sharing Of Information
We do not sell personal information. We may share limited information with trusted service providers such as payment processors, email delivery providers, hosting providers, logistics partners, analytics providers, and operational tools only as needed to deliver our services.
We may disclose information if required by law, regulation, legal process, fraud prevention, security investigation, or to protect the rights and safety of Maker Minds, learners, parents, staff, and partners.
6. Data Security
We use reasonable technical and organizational measures to protect information against unauthorized access, misuse, loss, or alteration. No internet-based system can be guaranteed to be completely secure, but we continuously work to improve our safeguards.
7. Cookies And Tracking
Our website may use cookies, local storage, and similar technologies to keep users signed in, remember cart items, improve website performance, understand usage, and provide a better experience.
Users can manage cookies through their browser settings, but some features may not work correctly if essential cookies or storage are disabled.
8. Data Retention
We retain information for as long as necessary to provide services, maintain records, resolve disputes, comply with legal obligations, and support legitimate business purposes. We may delete or anonymize information when it is no longer required.
9. Your Choices
Users may request access, correction, or deletion of eligible personal information by contacting us. Some information may need to be retained for legal, payment, tax, security, or legitimate operational reasons.
10. Contact
For privacy questions or requests, contact Maker Minds Edutech Private Limited at connect@makerminds.in.